Order helpdesk
Questions about sizing, orders or exchanges?
Send us a message and a real person will reply within one working day. Include your order number if you have one.
Reach the helpdesk
support@wearshoppingstore.org
Reply in 1 dayPhone
+1 (415) 555-0142
Mon–SatHelpdesk hours
9:00 AM to 6:00 PM ET
Closed SundaysFulfilment
Ships across the United States
1–2 day dispatchSend a message
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Back to the shopOrder and sizing questions
How do I choose my size?
Use the size guide on each product page. It lists body measurements in centimetres and a fit note. If you are between sizes, choose the larger for a looser feel.
How long does delivery take?
Orders dispatch within 1–2 business days. Most U.S. addresses arrive in 3–5 business days after dispatch.
Can I exchange an item?
Yes. Unworn, unwashed items with tags attached can be exchanged for another size within 30 days of delivery. Contact the helpdesk with your order number.
Can I change or cancel my order?
You can change the size, address or contents before dispatch. Message us as soon as possible with your order number.
Will the fabric shrink?
Fabrics are pre-washed to limit shrinkage. Follow the wash care on the product page and expect only minimal movement, especially with denim and linen.